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Jill, a helicopter pilot in the army, went on a training flight with marine pilots who had never flown with a woman before. the marines were visibly uncomfortable. jill explained to them that even in the army most of her flights were with men, and those men did not treat her differently. jill demonstrated ____ in order to put the men at ease.

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When Jill explained to the Marine pilots that even in the Army most of her flights were with men, she demonstrated a willingness to communicate in order to put the men at ease. Jill’s willingness for open communication during her training flight is an important factor to manage diversity because the army and marines are diverse organization.

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