Respuesta :
z score = n - mu / d where mu = mean and d = std dev.
for n = 14 we hav ez score of (14-20) / 2.8 = -2.143
unusual as he is in the bottom 5%
for n = 14 we hav ez score of (14-20) / 2.8 = -2.143
unusual as he is in the bottom 5%