The shop manager's desired service level is 91%
The delay between the start of a procedure and its conclusion is known as a lead time. For instance, the lead time from placing an order and receiving a new automobile from a certain manufacturer might range from 2 weeks to 6 months, based on a variety of specifics.
Lead time is the time of time from the beginning of a procedure to its completion. In the pre-processing, processed, and post-processing stages of the manufacturing, supply chain, and management processes, businesses evaluate lead times. The delay here between start of a procedure andits conclusion is known as a lead time.
The shop manager's desired service level is computed as follows:
R = Stock out risk = 9 %
SL = Service Level = 1 - R
= 100 - 9
= 91%
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