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Last week Reggie had an argument with the receptionist in the accounting department. The receptionist
was clearly incorrect, and Reggie's feelings were hurt. Part of Reggie's job is to deliver receipts to this
receptionist every week. What should Reggie do the next time he goes to the accounting department?
Read the following possible courses of action and decide which is the BEST way for Reggie to handle the
situation and which is the WORST way for him to handle the situation.
1. Ask someone else to deliver the receipts.
2. Apologize, and then avoid any conversation that might revive the conflict.
3. Speak to the receptionist privately to resolve their conflict.
4. Smile politely, give the receptionist the receipts, and say as little as possible.

Respuesta :

Answer:

Speak to the receptionist privately to resolve their conflict

Explanation:

The best way to handle this argument is to speak to the receptionist privately to resolve their conflict.

How to solve an argument?

  • Listen to each other's points of view.
  • Identify the issue.
  • Take responsibility for your actions. Validating the other person's point of view by acknowledge the error of your actions or words is an important step towards forgiveness and resolution.
  • Discuss the issue in a constructive and collaborative way. Now that you have identified the root cause of the argument, and have both taken responsibility for your actions or words, have a discussion about possible solutions to the issue.
  • Create a "win-win" solution for both of you.
  • Shake on it, or make up. Showing that you forgive the other person through a physical action like shaking hands, hugging, or even make up sex will reinforce your willingness to move past the argument.
  • Maintain open, non-aggressive body language.
  • Work on ending the argument earlier, rather than later. If your anger can be charted on a scale, try to pause and calm down when your anger level is at a three or four, rather than a high 10.
  • By the time you reach level four or higher on the anger scale, you may be so filled with rage or self indignation towards the other person you may end up saying more damaging and hurtful things to the other person.
  • This will then likely make it more difficult to work on a mindful resolution of the argument later.

To know more about handling an argument, refer to: https://brainly.com/question/21654257

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