Answer:
Technical skills include; Operating Systems knowledge and Cyber Security Knowledge.
Soft skills include; Effective Communication and Critical thinking
Explanation:
Technical knowledge is acquired and specific to a particular field whereas soft skills are basically personality traits that can be developed. Alex who is a role manager in charge of hiring new Cybersecurity analysts and administrators expects technical skills like the operating systems knowledge of software applications like Windows, Linux, Mac OS, etc., as well as cybersecurity knowledge of firewalls and anti-viruses from candidates.
Soft skills like effective communication will help in interactions with people while critical thinking will help in the evaluation of matters based on specific circumstances.