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A Customer at The Checkout Complains That They Cant Fine the Brand of Shampoo that they Came In For When You Check For Them you See That there’s No Product On The Shelves What Do You Do A. check The Receiving Room for The Product To Be On The Shelves B.Let Them No The Truck Comes In On Tuesday. C. let The Customer No To Check Back Again Later. D. Show The Customers The Other Brand Of Shampoo That Available On The Shelf

Respuesta :

mahamnasir

Answer:

D. Show The Customers The Other Brand Of Shampoo That Available On The Shelf

Explanation:

Instead of telling a customer to back come again you can suggest him some other brand of Shampoo. It might be possible that the customer would like the suggested substitute of the Shampoo which he/she is looking for. This is also beneficial as you do not have to lose your customer and also reduce customer's anger. Instead of telling the customer that you cannot help him/her, you can show some effort and recommend the customer with another brand of Shampoo. The customer might like you suggestion and buy that suggested shampoo. So by this efficient and positive customer support, you would not lose your customer, would not miss out the sale and could transform this unfavorable situation into a productive one.

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