This is an example of workplace knowledge .
Option D
Explanation:
Workplace knowledge is familiarity with the organisation’s system and way of operation. It facilitates easy access to company information, enables easy sharing and updates of the same information with less hassle. An effective workplace knowledge promotes effective work environment, saves time and money that would be spent on inefficient work ethics.
This is because the company daily business operations are well known, available and accessible. For example, the coach won’t spend time looking for different bus services which might not deliver good services. He/she already knows the bus service that is efficient and effective.