Case 5-2 Dean has been using computers for some time now, but he is unfamiliar with a number of utility programs. In order to better maintain his computer, he decides to ask his coworker Andrea for advice on basic utility programs. Andrea tells Dean is that it is very important for him to ____ all of his important data on a regular basis to avoid data loss in the case of a problem with the computer. He can use a(n) ____ utility to do this.