Ralph watches as a customer with at least 40 items lines up at his express checkout line. He decides the customer must be a real "idiot" to miss the sign that indicates Ralph’s checkout line is an express line with a limit of 10 items. Ralph’s attribution for the cause of the customer’s behavior is consistent with
a. the fundamental attribution error.
b. drawing an illusory correlation.
c. a self-serving bias.

Respuesta :

Answer:

a. the fundamental attribution error.

Explanation:

According to my research on studies conducted by various sociologists, I can say that based on the information provided within the question this is consistent with the fundamental attribution error. This is a concept that states that individuals tend to emphasize other people internal characteristics/aspects rather than external factors, when explaining people behaviors/actions. Which is what Ralph is doing by immediately assuming the customer is an "idiot".

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Answer:

a. the fundamental attribution error.