Josephine has been successfully selling industrial supplies to businesses since 2016. She outsold all the other salespeople in the organisation in the last year. Last week she visited a new prospect for the first time, and the sales call did not go as planned. She found the prospect intimidating. The customer gave her a choice of where she wanted to do her presentation. She decided to do it at the prospect’s desk, so as not to inconvenience him. The prospect’s chair was set higher than hers, and his desk was quite big. After the sales presentation she felt that it had not gone well at all and there was a feeling of conflict between the customer and herself. 3.1 Advise Josephine regarding the seating arrangements and spatial distance in a selling situation. How could she have overcome the problems that she encountered?