Yen grants his cousin, Art, a franchise in Yen local sandwich shop. Yen writes the agreement so that he controls every detail of Art's shop such that it is exactly the same as the original shop. He even consults with Art about hiring employees and safety practices. One of Art's employees fails to clean up a spill and a customer is injured. The customer sues Yen. In this case, Yena. will be liable because of res ipsa loquitur b. risks liability under the doctrine of respondeat superior c. will not be liable because Yen is the franchisor, not the franchisee d. will not be liable because it is Art's sandwich shop.