____________ is what people do when they like to think that they remember a whole story and manufacture information so when they retell what they listened to, they can give the impression they "got it all."

'Filling in gaps' is demonstrated as one of the most significant aspects of interpersonal communication in which people produce information to give the impression that 'they understood all that was conveyed to them' which however leads a distortion or twist to the original idea.

As per the given description, 'filling in gaps' would be described 'when people manufacture information as they like to think that they remember a whole story and give this impression to the other person as well that 'they got it all'. This reflects their tendency to 'fill in the gaps' which is created because it is difficult to retain the entire information word to word and due to which people produce information to fill these gaps and proffer the impression that 'they remember the entire story' which often leads to manipulation or distortion of the actual message or idea.